Sometimes our emails can end up in junk/spam folders so please double check there.

If you’re still unable to locate your order confirmation please reach out to us by using the form here. Please provide as many of the following details as possible:

1. Your name
2. Email address used to place the order 
3. Contact number
4. Estimated date of placing the order
5. The last four digits of the card number that was used to place the order

We’re sorry to hear that your order is showing as delivered but you haven’t received it.

Please double check the following on your tracking details:

• Has the delivery been rescheduled for a different day or time
• Has it been left in a safe place
• Has it been delivered to a neighbour
• Has it been delivered to a drop off location

If you’re still unable to locate your parcel after checking these details, please contact us here. 

We recommend waiting up to two business days for the tracking information to update since despatch.

If your order hasn’t had any tracking updates after two business days, please contact us here and we will investigate with the courier. Please provide the following:

1. Email address
2. Name
3. Order number

Not to worry - we receive a lot of junk emails these days, they can be misplaced and deleted - we get it!

Please reach out to us here and provide as many of the following details as possible:

• Email address used to place the order
• Your name
• Contact number
• The last four digits of the card number that was used to place the order
• Estimated time of placing the order

We might be able to catch it before it’s been despatched, but we can’t promise!

Please reach out to us as soon as possible here and we’ll see what we can do.

We might be able to catch it before it’s been despatched, but we can’t promise!

Please reach out to us here and provide us with details of what you need to amend, and we’ll see what we can do.

*Please note that we’re unable to add items to an order once placed.

We’re sorry to hear that you’ve received a faulty item.

So we can investigate further, please contact us here. Please provide the following information:

• The order number or email address used to place the order
• A picture(s) of the issue

We’re sorry to hear that you’re missing an item from your order.

So we can investigate further, please contact us here. Please provide the following information:

• The order number or email address used to place the order
• A picture of the packing slip included in the parcel
• The missing item(s)

We’re sorry to hear that your parcel arrived damaged.

So we can investigate this with our delivery partners, please contact us here. Please provide the following information:

• Your order number
• A picture of the damaged parcel & any damaged contents (if applicable)
• A description of the damage

We’re sorry to hear that your parcel has been returned to sender.

There are a number of reasons that your order can be returned back to us, for example due to a delivery or customs issue.

Please contact us here with the below details and we can arrange for a refund or a replacement order to be sent to you:

• Your order number
• Shipping address 
• Email address

Absolutely! Simply select express shipping when you checkout.

We currently ship to the following countries:

Australia, Austria*, Bahrain, Belgium*, Canada, Denmark*, Finland*, France*, Germany*, Greece*, Ireland*, Italy*, Kuwait, Luxembourg*, Netherlands*, New Zealand, Norway, Oman, Portugal*, Qatar, Saudi Arabia, Spain*, Sweden*, Switzerland, U.K.*, UAE, and of course the United States.

*Standard and express shipping available.

We'd love for our products to be accessible all over this great planet and we're always looking to expand our delivery destinations. Keep an eye out for our expanding delivery list in future.

We use mostly USPS, but can accommodate a number of couriers, depending on the country for shipment.

We might be able to catch your orders and combine them before they’re processed, but we can’t promise!

Please reach out to us as soon as possible here and we’ll see what we can do.

We are currently unable to deliver to PO Boxes and apologize for any inconvenience caused.

All deliveries shipping to the continental US, taxes and duties are included in the cost of shipping. 

At this moment in time, for the countries below taxes and duties are not* included:

Bahrain, Canada, Kuwait, Oman, Qatar, Saudi Arabia, the UAE and Europe.

*We advise that you contact your local customs office to check whether any taxes or duties will be applied to receive your order.

Some countries may require you to provide additional information to our couriers to receive your order as it passes through customs.

We advise that you provide customs with this information as soon as possible to avoid it being returned back to us.

*Please note that this is outside of our control.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We recommend double checking the following if your payment was declined:

• That the card or payment method is still valid
• All of the your details are correct
• Your personal information matches the payment method that you are using e.g. billing address

Once you have checked this, if your payment has still declined we recommend reaching out to your bank as they may have a reason for stopping the payment and unfortunately we don’t receive any details on this.

Alternatively, your payment may be declined if it is suspected to be fraudulent by our system.

If your payment failed and you were still charged it may be that your bank has taken a pending transaction. This will appear until the transaction is cleared and the money should bounce back to your account.

We recommend contacting your bank as they will have further visibility on your pending funds.

If you’re still having issues, please provide the following information so we can assist you further:

• Email address that was used for the attempted purchase
• Last four digits of the card used for the attempted purchase
• Order amount
• Time and date of the attempted order

We do not offer Klarna.

Not yet, we're still a growing brand and want to focus on building our community first.

At this moment we don’t offer student or military discounts.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We pursue excellence in every touchpoint of our business. We design endless summer-ready-wear, blending functionality and comfort, all while employing the most eco-conscious methods. Our products are crafted for durability, to resist damage and wear, because the most sustainable piece of gear is the one you don’t have to replace.

Our shirts are designed to be a relaxed fit so you always feel comfortable, whilst always looking good.

Find our standard size chart here.

Our packaging uses recycled and eco-conscious materials.

If you’ve forgotten your password, simply hit ‘forgot your password’ on the account log in page here.

If you are still having issues logging in, please contact us here. Please provide us with the following:

• Your email address
• Name 
• At least one order number associated with your account if possible

You can update your details in your account by logging in to your account here.

Once logged in you can change your email address by clicking ‘change email’.

You can also update your default shipping address by selecting ‘view addresses’ and either ‘add a new address’ or ‘edit’ to update your current one.

Please note that amending your addresses here will not change the address that your order is shipping to.

To reset your password, simply hit ‘forgot your password’ on the account log in page here. You’ll then be sent an email with the option to reset your password.

To unsubscribe from marketing emails, simply click the ‘unsubscribe’ button at the bottom of our emails. This will allow you to update your email preferences and remove your email from our list.

If you’re unable to find this, please contact us here. Please provide us with your name and email address and we’ll remove you from our list.

Please submit all press inquiries here.

Please submit all wholesale inquiries here.

Please submit all career inquiries here.

Sign up to our newsletter by entering your details in the box in our footer.

And get 10% off your first order.

Contact us any time here.

We aim to respond to all queries within 24 hours during the working week.

Our working hours are 9AM-4:00PM EST Monday-Friday.

We don't currently have any physical store locations or any stockists. Occasionally, our products will be available in stores that we're collaborating with. We are a 100% eCommerce-based company and operate completely online.